TPM

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Making a software or equipment purchase can be an overwhelming task. Challenges with installation, training, timing, features, and even price can cause confusion.

TPM's support options give you the assistance you need in a high-paced business world that does not allow for loss of productivity.  

In many ways you could say our main product is customer support. It's what we work on the hardest. Beyond amazing technology, great pricing and quick turnaround times - we realize that we must judge our success on how well we have supported our clients. It's really what matters the most in business today.

We promise:

  • To be accessible, friendly, and helpful at all times.
  • To answer the phone when you call, no exceptions.
  • And lastly, we promise to listen.

Should we fall short of our goals we want to know about it so we can quickly remedy areas needing improvement.

Support & Service

  • Software installation support, configuration services, work-arounds and much more
  • Installation and on-going support for all HP, Canon, Océ, and Xerox equipment
  • Full staff of Certified Equipment Technicians
  • Preventive maintenance and repair services that keep your equipment performing at optimum levels
  • We provide genuine toner, parts, media, and supplies for all wide-format equipment.

 

Contact Us

GREENVILLE OFFICE
1003 Laurens Road
Greenville, SC 29607
864.271.4770
864.271.0555  |  fax
800.922.1145  |  toll free

COLUMBIA OFFICE
1241 Assembly Street
Columbia, SC 29201
803.252.4770 
803.256.0821  |  fax
800.922.7594  |  toll free

CHARLOTTE OFFICE
900 Pressley Road
Charlotte, NC 28217
704.527.7881 
704.527.7060  |  fax

Hours: 8:30am - 5:30pm (Mon-Fri)

Contact us via the web

Contact Our Support Desk

1-866-912-4770
support@tpm.com
Contact us on the web

Hours: 8:30 am - 5:00 pm (Mon-Fri)